- Knowledge Base
- MyPass Industry Portal
- Billing / Subscription
Paying for Your Subscription
MyPass offers automated subscription billing as a simple way to self-manage onboarding and payments. Automated subscription billing gives you visibility over the number of workers you’re paying for as well as cost breakdowns and historical payments.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **https://www.iorad.com/player/1977831/Paying-for-Your-Subscription
34 STEPS
1. To begin, log into your portal and click Settings.
2. Click Subscription.
3. Click Subscribe Now.
4. Enter your complete Business name in the highlighted field. This is the Business name that will be displayed on your invoice.
5. Enter your Bill email address. This is the email address of the person responsible for Billing and where Payment confirmations will be sent.
6. Enter the Address of your Business.
7. Enter your registered Australian Business Number (ABN).
8. Click Save.
9. Click the dropdown to choose the number of personnel for your Subscription.
10. Select the tier that reflects your required number of personnel.
11. Enter the number of personnel required within your tier range.
12. If your personnel requirements are <4, your Subscription model option is ONLY Yearly via Credit Card.
13. If your personnel requirements are >4, your Subscription model options are Monthly or Yearly via Credit Card.
14. Click Select next to the Subscription model showing your preferred frequency.
15. Click Next.
16. The details of your Subscription will be shown.
17. You will then be prompted to to enter your Payment (Credit Card) details. Enter the Name shown on the card, followed by the Card number, expiry date and security number. Review your details and click Pay $ AUD.
18. That's it. You've now paid for your Subscription!
19. If you wish to make changes to your current Subscription by reducing the number of your Personnel, click Change Subscription.
Note: You can not reduce the number of Personnel on your Subscription to less than your Active Personnel.
20. If you wish to reduce the number of Personnel on your Subscription to less than your Active Personnel, you will need to remove Personnel from your Resource Pool/s.
21. Once you have updated the number of Personnel, click Select next to your preferred Subscription model.
22. Click Next.
23. The updated details of your Subscription will be shown.
24. A decrease in Subscription will prompt you to schedule the payment. This will take effect when your current subscription ends.
25. Click Schedule $ AUD to confirm your Subscription update.
26. That's it. You've now successfully downgraded your Subscription!
27. If you wish to cancel the Subscription plan change, click Cancel plan change.
28. The confirmation box will show when the Subscription switch is due to happen if not cancelled. Click Yes, cancel my plan change to confirm and proceed.
29. If you have reached your Personnel limit and wish to add more, click Change Subscription.
Note: An increase in your Subscription will take effect immediately, and not at the end of the Subscription billing period.
30. Input your desired number of Personnel.
31. Click Select next to your preferred Subscription model.
32. Click Next.
33. The updated breakdown of your Subscription will be shown. Click Pay $ AUD to update your subscription.
34. That's it. You've now successfully upgraded your Subscription!