Worker Certificates view for CVS Users

Best experienced in Full Screen - Click the icon  [ ] in the top right corner before you begin.


1. From a workers profile, scroll down to the certificates section.

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2. Scroll down

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3. There are different certificate statuses.

The green tick is verified.
In some instances where the certificate has an expiration date it will state this as well.

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4. Expired Certificates. They will always show the expiry date.

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5. Pending verification.
These are documents uploaded but have not yet been verified by the Mypass Verifications Team.
Turn around time for this is 24hrs

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6. Pending upload, this is when the certificate name has been selected but no document has been attached

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7. Rejected Certificates have failed the MyPass verification process. You can get details for why a certificate was rejected

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8. To view the document you can go to the arrow next to the document. Click the arrow to view.

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10. Click the icon for details about the certificate. eg, expiry date, issuer

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11. Scroll and click DOWNLOAD if required

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12. Click to exit

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13. To find the reason a certificate has been rejected -

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14. Click on the arrow to go to the document

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15. Hover over the icon to reveal the reason for rejection

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17. If you have the permissions to add certifications,
click on the +

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18. Click Add certifications

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19. type in the certificate name

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20. Click RIIWHS202E (Australia)

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21. Click Next

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22. Click Add

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23. Click selectedFile

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24. Click highlight

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25. once added it will have a pending verification status - Orange triange

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26. That's it. You're done.

Lets proceed to how to export Reports

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

Go to Step 4/5